Company Policy :
Advance Payment Terms
All transactions are strictly advance-based: 50% payment at the time of order placement and the remaining 50% before dispatch.
Orders will not be processed or shipped without full payment.
For export orders, a 50% advance or an irrevocable Letter of Credit (LC) from a reputed bank is mandatory.
Product Authenticity & Specifications
We guarantee the purity and authenticity of all our products.
Product specifications will be mutually agreed upon and included in the final invoice.
Inspection & Quality Assurance
Buyers are welcome to conduct third-party inspections before dispatch.
In case of a quality claim, a product sample must be submitted for verification.
No Credit Policy
We do not offer credit lines or deferred payment options.
Repeat buyers may be eligible for subsidised pricing, but payment terms will remain unchanged.
Dispute Resolution
In case of any dispute, we encourage amicable resolution through mutual dialogue.
Any legal proceedings will fall under the jurisdiction of Gurugram, Haryana, India.
Licensing & Compliance
All necessary export licenses will be managed by Manjulam Impex.
Any import licenses, certifications, or compliance costs required by the destination country will be the responsibility of the buyer.