Company Policy

Company Policy :

  1. Advance Payment Terms

    • All transactions are strictly advance-based: 50% payment at the time of order placement and the remaining 50% before dispatch.

    • Orders will not be processed or shipped without full payment.

    • For export orders, a 50% advance or an irrevocable Letter of Credit (LC) from a reputed bank is mandatory.

    Product Authenticity & Specifications

    • We guarantee the purity and authenticity of all our products.

    • Product specifications will be mutually agreed upon and included in the final invoice.

    Inspection & Quality Assurance

    • Buyers are welcome to conduct third-party inspections before dispatch.

    • In case of a quality claim, a product sample must be submitted for verification.

    No Credit Policy

    • We do not offer credit lines or deferred payment options.

    • Repeat buyers may be eligible for subsidised pricing, but payment terms will remain unchanged.

    Dispute Resolution

    • In case of any dispute, we encourage amicable resolution through mutual dialogue.

    • Any legal proceedings will fall under the jurisdiction of Gurugram, Haryana, India.

    Licensing & Compliance

    • All necessary export licenses will be managed by Manjulam Impex.

    • Any import licenses, certifications, or compliance costs required by the destination country will be the responsibility of the buyer.