At Manjulam Impex Private Limited, we are committed to delivering only high-quality products. However, in case of issues, the following terms apply:

Returns

Returns are accepted only in cases of genuine quality deficiency, which will be subject to inspection and verification by our quality assurance team.

Return Procedure

• The buyer must notify us within 3 working days of receiving the goods if there is any issue.

• Our quality assurance team will conduct an inspection and test samples from the returned lot.

• If a quality deficiency is confirmed, we will arrange for an exchange or replacement of the product.

Refunds

We do not offer refunds under any circumstances. However, we offer an exchange or a credit note that can be used for future purchases to ensure full customer satisfaction.

Shipping Charges for Returns

• If the quality issue is confirmed, we will bear the return shipping costs.

• If no quality issue is found, the buyer will be responsible for the return shipping costs.